FAQs

No referrals are required.

MEDICARE - We accept referrals from your doctor/GP.

Please note that there will be a GAP payment that you will have to pay at the time of your appointment.

To claim through private health, make sure you have coverage for physiotherapy, and bring your card to your appointment.

We can process it on the spot, and you’ll only need to pay the gap while the rest is covered by your health fund.

If you don’t have your card, you can use your phone to access your details, or we can provide an invoice for you to submit online for reimbursement.

Payment is due at the time of your treatment via cash, credit and debit cards, or bank transfer (PayID).

We’d love to hear from you! Shoot us a message at +61433330664 (WhatsApp) or email us at hello@ceralai.com, and we’ll get back to you promptly.

We sure do! We are fortunate enough to have a Reformer Pilates machine at our Huntingdale Clinic.

We use pilates as a movement and exercise rehab tool. Pilates can be tailored to get you moving at any stage of your rehab journey. It can also be used to prevent injury, and compliment your other sport and training by bringing awareness to your movement patterns and neuromuscular timings.

• We provide support for participants who are self-managed or plan-managed under NDIS funding.

• Our experienced physiotherapists specialise in areas such as sports therapy, neurological conditions, and complex rehabilitation.

• All team members have completed the NDIS Workers Screening Check and maintain up-to-date immunisations.

• Accessibility: Our clinic, gym, and bathroom are fully accessible for all.